Springfield Tech Council

Administrative Systems Analyst

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Administrative Systems Analyst

The Information System department services a wide range of technology for all the departments across the City (Police, Fire, Health, Parks, etc.) The IS department utilizes two data centers and cloud services to deliver technology needs to 100+ buildings throughout the City and surrounding areas. The City of Springfield's IS department has been a Digital Cities top 10 winner for using Innovative technology and plans for the City. 

Qualifications and Requirements

Experience, Education, and Training

  • Typically requires graduation from an accredited college or university with a Bachelor's Degree in Computer Information Systems, Computer Science or related functional area degree;
AND
  • At least three years of related and responsible experience;
  • Education, training, and/or work experience must have included experience in complex applications involving databases; 
  • A non-related degree with a combination of directly related municipal information technology experience that demonstrates increasing responsibility with city computer applications and systems work may be substituted for some or all of the educational requirement;   
  • Experience must be commensurate with current vacancy.


Functions

For more information on essential function and other requirements, please see the job description.

Other Requirements


Equal Opportunity Employer/Disability and Vet
Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to testing or appointment.  Proof of United States Citizenship/Authorization to Work in The United States as established by the Immigration Reform Act of 1986 is a condition of employment.  Pre-employment drug testing is required.

All interested candidates MUST complete the City of Springfield on-line application in its entirety.  The candidate profile must include all employment history with accurate and complete information prior to submission.  Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.

DESCRIPTION

Primary Purpose

The Administrative Systems Analyst's role is to implement and maintain computer software systems in support of core organizational functions. The position is also responsible for supporting, troubleshooting and developing technical solutions in support of City goals and operations.  Analyzes and evaluates business policies, procedures and technical requirements in support of the implementation of technical solutions. Assists with installation, configuation and deployment to ensure successful operation and minimal business disruption.

 
QUALIFICATIONS AND REQUIREMENTS

Experience, Education, and Training

  • Typically requires graduation from an accredited college or university with a Bachelor's Degree in Computer Information Systems, Computer Science or related functional area degree;
AND
  • At least three years of related and responsible experience;
  • Education, training, and/or work experience must have included experience in complex applications involving databases; 
  • A non-related degree with a combination of directly related municipal information technology experience that demonstrates increasing responsibility with city computer applications and systems work may be substituted for some or all of the educational requirement;   
  • Experience must be commensurate with current vacancy.
Licensing/Certification
  • None required.
Knowledge
  • Proven experience in configuration and implementation of software and hardware solutions, systems, or products; 
  • Working technical knowledge of SQL databases, client-server, system architecture and web-based system software;
  • Working knowledge of network and PC operating systems;   
  • Experience with enterprise software such as Oracle eBusiness Suite, SharePoint, Laserfiche, Infor or programming languages including Visual Studio or PowerBuilder may also be needed to perform the job.
Abilities
  • Determine computer system needs relative to business processes;
  • Analyze, interpret, and present research findings to prepare design specifications;
  • Analyze specifications and instructions to develop appropriate systems and programs; 
  • Conceive a variety of solutions to functional problems, and reduce abstract ideas to easily understood procedures;
  • Train and assist employees in various operating departments;
  • Follow oral and written instructions;
  • Utilize sound independent judgment and make responsible decisions and recommendations;
  • Communicate effectively both verbally and in writing;
  • Present an overall professional image;
  • Interface and communicate with employees at all levels of the organization;
  • Prepare clear, concise and comprehensive reports;
  • Effectively welcome and embrace differences among employees and citizens;
  • Performs effectively as a member of the team in carrying out the city's stated mission and philosophy;
  • Performs the essential function of the job without posing a direct threat to the health and safety of self or others.
 


FUNCTIONS

Essential Functions

  1. Collaborates in the planning, design, development and deployment of new software applications as well as enhancements to existing software.  
  2. May develop software interfaces and write computer programs as required.
  3. Works with Information Systems staff to coordinate software installation and ensure compatibility and interoperability with existing software applications.
  4. Troubleshoots problems with software applications, implements solutions and resolution to those problems.
  5. Recommends, coordinates and delivers changes to existing software and new technical solutions.
  6. Communicates with decision makers, end users, vendors, and dealers on a regular basis to gather details, assess problems, and recommend possible solutions.
  7. Will be responsible for upgrading software, correcting configuration problems to maintain system after initial implementation.
  8. Follows change management practices to maintain high availability and minimize impact to business systems.

Performs related work as required.
 


OTHER REQUIREMENTS

Supervision

Under general supervision of the Director of Information Systems.

Physical Requirements
Performs bending, sorting, and reaching to both ground level and overhead; lifts, carries, pushes and pulls up to 40 pounds; must be able to hold and grip objects; must possess ability to operate a computer keyboard and/or mouse; may be subject to sitting for long periods of time.

Working Environment
Primarily indoors with heating and cooling regulated in a general office environment.

Miscellaneous Requirements
If operating a motor vehicle during the course of performing job duties, must possess a valid Motor Vehicle Operator's License.

 
JOB DETAILS

Sch. & Grade:  PAT-9
FLSA Status:  Non-Exempt
Bargain Unit Elig.:  Not Eligible
Occupational Group:  IT Infrastructure and Applications
General Ordinance No.:  2864

Additional Info

Job Type : Full-Time

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