Springfield Tech Council

Field Technician

Field Technician

Join an amazing team of telecommunication professionals! Bluebird Network is the premier Mid-west fiber and data solutions provider, with over 20 years of success in the industry. Bluebird is growing and seeking experienced, skilled telecom field technicians. We are an equal opportunity employer and encourage all qualified techs to apply.


To provide installation and maintenance support for BBN’s network. This position is responsible for the installation/provisioning, maintenance, and monitoring of network equipment and services. This includes, but is not limited to Cisco SONET Nodes, ADTRAN 2800/2820 Multiplexers, Cisco and Alcatel Lucent Routers, Switches and NIDs, Performance Technologies STPs, MetaSwitch switching platform, and ADVA DWDM systems.


  1. Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight.
  2. Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers. This could include structured wiring, NID installation and the addition of pluggable cards and jumpers at the Bluebird Network locations.
  3. Provide proper documentation of BBN’s network (Site Audits, and Inventory Databases).
  4. Provide installation, test and acceptance for nodes and collocations into BBN’s network.
  5. Support emergency restoration for aerial and/or buried fiber optic cable in BBN’s network.
  6. Provide emergency restoration support for BBN’s network equipment.
  7. Maintain BBN colocation facilities and report any observations of damage or violation.
  8. Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier 1 level.
  9. Adhere to the rotational on-call schedule to monitor, support, and dispatch as required.
  10. Coordinate software upgrades to any and all network elements on an as-required schedule.

If you are interested, please apply here: https://secure6.saashr.com/ta/6174972.careers?ShowJob=419850526!

Additional Info

Job Type : Full-Time

Education Level : ""

Experience Level : ""

Job Function : ""

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